Privace Policy - northboundsolutions.com

Effective Date: October 7, 2024

 

Welcome to our Privacy Policy. This policy describes how [Company Name] ("we," "our," or "us"), a systems integrator firm headquartered in Illinois, USA, collects, uses, processes, and protects your personal information when you use our services, visit our website, or interact with us.Information

 

We CollectInformation You Provide to Us

• Contact information (name, email address, phone number, business address)

• Business information (company name, job title, industry)

• Account credentialsProject-related information

• Communication preferences

 

 

Payment informationInformation Automatically Collected

 

IP address and device informationBrowser type and versionOperating systemWebsite usage dataCookies and similar technologiesLog files and analytics dataHow We Use Your InformationWe use your information for the following purposes:Providing and improving our systems integration servicesManaging customer relationships and communicationsProcessing transactions and paymentsSending service updates and technical notificationsComplying with legal obligationsAnalyzing and improving our website and servicesMarketing and promotional activities (with consent)Security and fraud preventionLegal Basis for Processing (GDPR)For users in the European Economic Area (EEA), we process personal data under the following legal bases:Contract performanceLegal obligationsLegitimate business interestsConsentData Sharing and DisclosureWe may share your information with:Service providers and technology partnersThird-party vendors necessary for service deliveryLegal authorities when required by lawBusiness partners with your consentCorporate affiliatesInternational Data TransfersWe may transfer your data internationally. When we do, we ensure appropriate safeguards are in place, including:Standard contractual clausesData processing agreementsPrivacy Shield certification (where applicable)Other legally approved mechanismsData SecurityWe implement appropriate technical and organizational measures to protect your information, including:Encryption of data in transit and at restAccess controls and authenticationRegular security assessmentsEmployee training on data protectionIncident response proceduresYour Rights and ChoicesDepending on your location, you may have the following rights:Access your personal informationCorrect inaccurate dataRequest deletion of your dataObject to or restrict processingData portabilityWithdraw consentLodge a complaint with supervisory authoritiesCalifornia ResidentsUnder the California Consumer Privacy Act (CCPA), California residents have additional rights regarding their personal information.European ResidentsUnder the General Data Protection Regulation (GDPR), European residents have specific rights regarding their personal data.Retention PeriodWe retain personal information for as long as necessary to:Provide our servicesComply with legal obligationsResolve disputesEnforce agreementsChildren's PrivacyOur services are not directed to children under 16. We do not knowingly collect personal information from children.Cookies and Tracking TechnologiesWe use cookies and similar technologies to:Improve website functionalityAnalyze usage patternsProvide personalized experiencesManage authenticationYou can control cookies through your browser settings.Changes to This PolicyWe may update this Privacy Policy periodically. We will notify you of material changes through:Website notificationsEmail communicationsOther appropriate channelsContact UsFor questions about this Privacy Policy or to exercise your rights, contact us at:Northbound Solutions, Inc.1771 Dewes St., Unit E, Glenview IL USA 60025Email: privacy@northboundsolutions.cimPhone: 312.248.3509Governing LawThis Privacy Policy is governed by the laws of the State of Illinois, United States, without regard to its conflict of law provisions.